MANAGED SERVER AND WEBSITE HOSTING
The Digital Ranch, Inc. has always been a world class custom internet and software development firm. As part of our outstanding service we also recognize that providing colocation and hosting services is a necessity to ensure success and peace of mind for our clients. That is why The Digital Ranch has partnered with ViaWest to bring you outstanding service and support. You can consider us an extension to your IT team - not just another place that hosts you website or servers. We believe in excellent service and prompt response and that we can do better than the competition.
We offer managed services that provide our clients with greater technical support and control throughout development and implementation of their site and its' content or your servers. How much you want us to be involved with your servers depends on you. Our secured colocation site is in Salt Lake City through an exclusive relationship with ViaWest which has had a perfect record of 100% up time for the last 2 years running. Here is some information about our colocation services:
Performance
- Teir 1/Class A Data Center
- First Priority Data Routing
- 100% uptime over the last 2 years
- Redundant OC-12 connectivity to five different internet providers
- Carrier neutral facility with fiber access from major telcos (Qwest, ELI, XO, MCI/Worldcom, etc.)
- State-of-the-art routing and switching equipment via Riverstone, Redback, and Cisco
- Guaranteed uptime of 99.9%
- 10 Mbps connectivity (more can be provided upon request)
Security
- SAS70 Compliant Data Center
- Controlled entry via dual-token authentication including biometric verification
- Over 40 security cameras in building and facility
- Server monitoring services included
- Onsite engineers 24/7/365
- Enterprise firewall protection with intrusion detection and prevention
- Spam and virus protection for mail systems
Power
- Multiple power feeds including UPS and generator backup systems
- ATS (Automatic Transfer Switch) that instantly switches from Public Service power sources to generator power with no down-time
- ATO (Automatic Throw-Over to instantly switch to diesel backup generator)
Environment
- Temperature is monitored and maintained at 70 degrees or cooler at all times
- Humidity is monitored and maintained at a level to reduce static electricity
- Air is filtrated to keep servers clean and dust free as possible
- Cooling systems have their own 50,000 gallon water reserve and supply
Service & Support
- Onsite tier 1 and tier 2 engineers 24/7/365
- Hosting includes one hour free technical support each month
- Server and connectivity monitoring and alert systems
- Switched PDUs which allow for remote power cycling of servers
- Primary and secondary DNS services in two different data centers
- Managed firewall rule setup and support
- Online server metrics reports included
Other Services
- Domain name registration
- Secured Certificate Acquisition
- VPN support
- Email, webmail, spam and virus protection systems and mail server access with per domain administration available
- MSSQL server access and other database connectivity available
- Online backup storage
- Flash Communications Server access
- DeepMetrix web statistics
- ColdFusion Connectivity
- DSL setup and service
- Search Engine Submission
- Website support and programming services
With managed data center services starting at only $120 per U, our pricing is aggressive. No other provider offers the support, services and features like The Digital Ranch. For more information about our managed services, click the links below or contact us at 801.485.4503 or sales@digital-ranch.com.
DOCUMENTATION:
- TDR Managed Services (TDR_Managed_Services.pdf - 180 KB)
- Online Support Service Addendum (tdr_ossa.pdf - 54 KB)
- Online Support Agreement (tdr_osa.pdf - 65 KB)
- Acceptable Use Policy (tdr_aup.pdf - 512 KB)
- Privacy Policy (tdr_pp.pdf - 19 KB)
- Custom Development Service Agreement (tdr_cdsa.pdf - 24 KB)
- Site Customization Service Addendum (tdr_scsa.pdf - 19 KB)