| TQM Tools | ||||||
| These are 16 of the most commonly used TQM Tools. Learn what they are and how they are used in the Process Improvement Cycle. The colored squares located under the name of each tool correspond to the phase in which each tool can be used. As you can see, some tools are only appropriately used in one stage of the TQM process, while others may be rightfully used in all four stages. | ||||||
| Affinity Diagram |
Flowchart |
Process Map
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| Benchmarking |
Force Field Analysis |
Run Chart |
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| Brainstorming |
Histogram |
Scatter Diagram |
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| Cause & Effect Diagram |
Multivoting |
Three Actual Rule |
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| Control Chart |
Pareto Chart |
Tree Diagram
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| Decision Matrix |
This web demo version of Omega's TQM course provides a sample of the instructions reguarding; TQM Tools. The viewer has access to the instruction elements of the following tools: Flow Chart, Process Map, and Tree Diagram. | |||||