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Some of the highlights of our colocation services are:
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Performance
- Class A Data Center, exceeding Tier 3 standards
- First Priority Data Routing
- 100% uptime since 2003
- Redundant GigaE and OC-48 connectivity to 7 independent carriers
- Carrier neutral facility with fiber access from major telcos (Level 3, Qwest, UUNet, Time Warner, Cogent, CommIX, and AT&T)
- State-of-the-art routing and switching equipment via Cisco
- Guaranteed uptime of 100%
- 100 Mbps connectivity
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Security
- SAS70 audited data center
- Controlled entry via dual-token authentication including biometric verification
- Over 40 security cameras in building and facility
- Server monitoring services included
- Onsite engineers 24x7x365
- Enterprise firewall protection with intrusion detection and prevention
- Redundant enterprise spam and virus protection for mail systems
- Independent locking cabinets
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Power
- Multiple power feeds including UPS and generator backup systems
- Automatic Transfer Switch (ATS) that instantly switches from Public Service power sources to generator power with no down-time
- Automatic Throw-Over (ATO) to instantly switch to two diesel backup generators
- Dual utility power grids
- Cabinets include two independent power drops on separate circuits
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Environment
- Temperature monitored and maintained at 70 degrees Fahrenheit or cooler
- Humidity monitored and maintained at a level to reduce static electricity
- Air filtrated to keep servers clean and dust free
- Cooling systems with 50,000 gallon water reserve and supply
- Raised flooring over entire data center
- Dedicated colocation facility with seismic tolerant specifications
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Service & Support
- Onsite tier 1 and tier 2 engineers 24x7x365
- All hosting services includes remote hands
- Server and connectivity monitoring and alert systems
- Switched PDUs allowing for remote power cycling of servers
- Enterprise redundant DNS services in separate data centers
- Managed enterprise redundant firewall rule setup and support
- Online server metric reports included
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